Hold Policy

– 14 days’ notice in writing by email to info@instinctfitness.co.nz to change or hold membership;
– Minimum and maximum hold periods apply: 2 weeks minimum, 12 weeks maximum per calendar year;
– 2 weeks’ notice for the hold of 2 weeks to 4 weeks;
– 4 weeks’ notice for the hold of 4 weeks to 12 weeks;
– Cancellation if over 12 weeks required;
– A medical hold requires a medical certificate and 5 working days’ notice.
– After any hold, a request for cancellation will require 1 month’s written notice by email to info@instinctfitness.co.nz